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Trinity A.

Director of Operations

Trinity is the warm, steady presence that keeps The Fixx running beautifully behind the scenes. As Director of Operations, she oversees everything from front desk training and inventory management to salon flow and the guest experience — ensuring that every visit feels effortless, intentional, and genuinely welcoming from the moment you walk through the door. And if you've ever stopped mid-scroll on The Fixx's social media? That's Trinity too.

Trinity's story with The Fixx began in 2019 when she joined the front desk straight out of high school. What started as an entry-level role quickly revealed a natural gift for hospitality, organization, and leadership. She has grown into one of the most essential members of the Dream Team — a reflection of both her dedication and the culture she loves being part of:

"I love how much we value one another and how intentional we are in everything we do. That intention ensures we're taking care of our guests just as much as we take care of our team — and that's something I'm proud to be part of."

Trinity is deeply attuned to the needs of guests and stylists alike, with a rare ability to anticipate what's needed before it's asked. Grounded and focused under pressure, she brings calm to even the busiest days while never losing the warmth that makes every guest feel at home.

Outside of The Fixx, Trinity is in her element hosting family dinners, throwing a great party, and soaking up quality time with her two little ones and her partner, John.