Communication | Education | Selflessness | Integrity | Courage | Passion
At the heart of our leadership team are 6 Core Values that inform our expectations, conversations, decisions, and hiring.
These values are meaningful in that they are grounding principles in our professional, and personal, lives.
As servant leaders, our goal is to grow people and help them reach their unique goals. We believe providing a safe workplace allows individuals to thrive and be successful.
By being kind and empathetic to our team, we allow them the time and space to set and achieve personal and professional goals to foster individual’s sense of autonomy within our salon family.
Our Leadership Team
Lauren Kinsey
CEO | Co-Founder | Level 6 Stylist | Educator
Lauren Kinsey is the Chief Executive Officer and Co-founder of The FIXX, bringing over 20 years of experience as a hairstylist to her leadership role. With a deep passion for the craft, Lauren has dedicated her career to helping clients feel confident and beautiful, mastering techniques that have set the standard in the industry.
Lauren's love for hairstyling is matched by her enthusiasm for life outside the salon. Whether she's soaking up the sun, enjoying time on the water, or exploring new culinary creations, Lauren embraces each moment with energy and joy.
Under her guidance, The FIXX Hair Studio has flourished, combining Lauren's creative vision with a commitment to excellence that inspires the entire team.
moreRobby Kinsey
Chief Innovation Officer | Co-Founder
Robby Kinsey is the Chief Innovation Officer and Co-founder of The FIXX. With a passion for pushing boundaries, Robby leads the charge in bringing cutting-edge ideas to his team. His dynamic approach to innovation is fueled by a love for creativity and a deep commitment to enhancing the client experience.
Outside the salon, Robby enjoys the discipline and challenge of Jiu Jitsu, which mirrors his dedication to continuous improvement in his professional life. A true crime enthusiast, he loves delving into the mysteries of the world, always seeking the truth and understanding the complexities beneath the surface. Known for his sharp wit, Robby brings humor and a lighthearted spirit to the workplace, making him not only a visionary leader but also a beloved co-worker.
moreAraceli Castañeda
Chief Operations Officer | General Manager
Araceli is the operational heartbeat of The Fixx Hair Studio. As Chief Operations Officer and General Manager, she is the steady force behind the systems, people, and vision that keep three thriving locations running seamlessly. From strategic hiring and team coaching to data analysis and the occasional (read: frequent) candy break, Araceli brings both precision and personality to everything she does.
Her journey with The Fixx began in 2015 at the front desk of a single location with a team of ten. Over the past decade, she has been instrumental in scaling the company to three locations and a team of 40 — a testament to her leadership, loyalty, and relentless drive.
Araceli holds degrees in Psychology and Marriage & Family Therapy, and she brings that depth of understanding to every interaction. As a Leadership & Wellness Trainer for Summit Salon Business Center, she works with salon companies across the country — helping leaders lead better and teams thrive. Her approach is rooted in integrity, empathy, and actionable goals, always elevating the people around her with compassion and a belief in limitless potential.
moreTrinity A.
Director of Operations
Trinity is the warm, steady presence that keeps The Fixx running beautifully behind the scenes. As Director of Operations, she oversees everything from front desk training and inventory management to salon flow and the guest experience — ensuring that every visit feels effortless, intentional, and genuinely welcoming from the moment you walk through the door. And if you've ever stopped mid-scroll on The Fixx's social media? That's Trinity too.
Trinity's story with The Fixx began in 2019 when she joined the front desk straight out of high school. What started as an entry-level role quickly revealed a natural gift for hospitality, organization, and leadership. She has grown into one of the most essential members of the Dream Team — a reflection of both her dedication and the culture she loves being part of:
"I love how much we value one another and how intentional we are in everything we do. That intention ensures we're taking care of our guests just as much as we take care of our team — and that's something I'm proud to be part of."
Trinity is deeply attuned to the needs of guests and stylists alike, with a rare ability to anticipate what's needed before it's asked. Grounded and focused under pressure, she brings calm to even the busiest days while never losing the warmth that makes every guest feel at home.
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